Privacy Policy
This Privacy Statement covers the websites and applications (“Web Facilities”) of SPECTRA Ltd., a Bermuda Limited Liability Company (“SPECTRA” or “we”) and any affiliated entities. It is meant to inform you about our collection and use of your personal data.
Personal Data We May Collect
You may choose to give us personal data to allow us to communicate with you, process your orders, provide you with services, or for employment consideration. Data we collect depends on the context of your interactions with SPECTRA, the choices you make, including your privacy and browsing settings, and the products and features you choose.
The personal data we may collect includes:
- Name and Contact Data. Your first and last name, email address, postal/billing address, phone number and other similar contact data in order to communicate with you, process orders or provide you with products or services.
- Credentials. Account ID, passwords, and similar security information used for authentication and account access.
- Demographic Data. Data such as your country of residence and preferred language.
- Location Data. We may collect data about your location, which will be imprecise in nature. This includes, for example, a location derived from your device or data that indicates where you are located with less precision, such as a city or postal code or an IP address.
When you contact us via our Web Facilities, a SPECTRA application, or a Help Desk for such things as customer support, your phone conversations or chat sessions with our representatives may be monitored and recorded. Your feedback, posts and reviews will be used to make improvements in our products and services.
We may collect information about your visits to our Web Facilities and your browsing patterns. This may include data about your device, including Internet Protocol (IP) address, browser type, and regional and language settings. This is more fully described under the section entitled “Cookies, Web Beacons and Privacy Choices” below. We collect this information to determine such things as the number of visitors to various parts of our Web Facilities, to personalize your experience on our sites, and to tailor our interactions with you.
How We Use Personal Data
We collect and process personal data with your consent, as required by law, or as necessary to fulfill the legitimate interests of SPECTRA, including to: (i) provide you with products and services; (ii) manage, administer and operate our business; (iii) meet our contractual and legal obligations; (iv) prevent fraud; and (v) protect the security of our systems and our customers.
SPECTRA uses personal data to:
- authenticate your identity;
- manage your accounts;
- respond to your questions and communicate with you;
- provide customer support;
- announce important security issues;
- share news, updates, or helpful tips about SPECTRA products and services;
- customize, analyze, and improve our products, services, technologies and communications with you;
- deliver products and services requested by you;
- notify you about administrative matters that pertain to your SPECTRA products or services; and
- in the event of a merger or acquisition of SPECTRA, or a substantial portion of its assets, disclose or transfer personal data to the surviving or acquiring party, respectively.
How We Share Personal Data
We share your personal data as necessary to complete a transaction or provide a product or service you have requested or authorized.
We share personal data among SPECTRA affiliates and subsidiaries to efficiently manage the operation of our business. We also share personal data with vendors or agents (including insurers) working on our behalf for the purposes described in this statement or in our contracts with you. In such cases, these companies are required by contract to abide by our data privacy policy and security requirements and are not allowed to use personal data they receive from us for any other purpose. We may also disclose personal data as part of a corporate transaction such as a merger or sale of assets.
Finally, we will transfer or disclose personal data when we have a good faith belief that doing so is necessary to comply with applicable law or respond to valid legal process, including from law enforcement or other government agencies.
Where We Process and Store Personal Data
Personal data collected by SPECTRA may be transferred to, stored and processed in your region, Bermuda, the UK, Canada, the United States, or any other country in which SPECTRA or its subsidiaries, affiliates, subcontractors, agents or partners maintain facilities. Our subsidiaries, affiliates, subcontractors, agents and partners are required by contract to safeguard any personal data they receive from us to, at a minimum, the same security standards as SPECTRA and are prohibited from using the personal data for any purpose other than to perform the services required by SPECTRA. We take steps to provide adequate protection for any transfers of your personal data in accordance with applicable law.
Period of Storage
SPECTRA retains personal data for as long as necessary to provide the products and fulfill the services and transactions you have requested or for other essential purposes such as complying with our legal obligations, resolving disputes and enforcing our agreements.
Your Rights Regarding Personal Data
You have choices about the data we collect. When you are asked to provide personal data, you may decline. However, if you choose not to provide data that is necessary to provide a product or feature, you may not be able to use that product or feature.
You may contact SPECTRA to check the accuracy of your personal data or to request that your information be updated or deleted by writing to privacy@spectra.bm and letting us know the details of your request in the body of the message.
Cookies, Web Beacons and Privacy Choices
What is a Cookie?
Cookies are small text files that are placed on your computer or mobile device by websites that you visit. They are widely used in order to make websites work efficiently, as well as to provide information to the owners of the site. Cookies are useful because they allow a website to recognize your device, letting you navigate between pages efficiently, remembering your preferences, and generally improving your experience.
How Does SPECTRA Use Cookies?
SPECTRA uses cookies to recognize repeat visits to our websites and to facilitate Web navigation. The cookies store your country and language, along with an assigned random session ID. In some cases, the cookies store name and address information so you do not have to re-enter this information in multiple forms. The cookie information that SPECTRA collects helps us track the number of visitors to our websites over time and determine whether these were new or repeat visits.
Communication Preferences
SPECTRA may send commercial email to you advertising our products and services. You can also subscribe to various product and service-specific communications on our websites. If you receive commercial email from SPECTRA and wish to discontinue these mailings, you may unsubscribe through an “unsubscribe” link provided in the communication. This unsubscribe option does not apply to communications primarily for the purpose of administering order completion, contracts, support, product safety warnings, software updates, services updates (outages or service disruptions), or other administrative and transactional notices, the primary purpose of which is not promotional in nature.
Contact SPECTRA
SPECTRA commits to resolving complaints about your privacy and our collection or use of your personal data. Inquiries or concerns regarding this privacy statement and your rights under the relevant privacy laws can be directed to the SPECTRA Data Protection Officer at privacy@spectra.bm or you can write to the Privacy Commissioner at the following location:
North Wellesley House, 90 Pitts Bay Road, Hamilton, Bermuda HM08
Statement Updates
SPECTRA reserves the right to make changes to this Privacy Statement. If we make changes, we will revise this statement to reflect such changes and revise the effective date of the statement. Your continued use of our Web Facilities and/or applications following the posting of changes constitutes your acceptance of such changes.
Statement Effective Date: 26 April 2024
